Privacy policy

Introduction
Welcome to OREA ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or otherwise interact with OREA. By using our website or purchasing our products, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information: name, email address, phone number, shipping and billing address, payment information (processed securely by our third-party payment processor), order history and preferences, IP address and browser type, device information, pages visited, cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to process and fulfil your orders, process payments securely, communicate with you about your order and shipping updates, send marketing emails (only if you've opted in), improve our website and customer experience, and comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted service providers (payment processors, shipping partners, analytics platforms) and where required by law.
4. Cookies and Website Analytics
Our website uses cookies to enhance your browsing experience, remember your cart, and analyse site traffic. You can manage your cookie preferences through your browser settings.
5. Payment Processing
All payments are processed through secure, PCI-compliant third-party payment processors. OREA does not store your full payment card details on our servers.
6. Shipping and Order Fulfilment
When you place an order, we share necessary information with our shipping and fulfilment partners to deliver your OREA Night Cream. We retain order records to assist with customer support and returns.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure.
8. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to withdraw consent from marketing communications. To exercise any of these rights, please contact us at support@orea.store.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.
10. Children's Privacy
Our website and products are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. International Data Transfers
OREA is based in Australia. By using our services, you consent to your information being processed in Australia or other countries.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@orea.store
Your trust matters to us. We are committed to handling your information with the same care we put into every jar of OREA Night Cream.