Terms of service

IntroductionWelcome to OREA. These Terms of Service ("Terms") govern your use of our website and your purchase of products from OREA. By accessing or using our website, or by placing an order with us, you agree to be bound by these Terms.Please read them carefully. If you do not agree with any part of these Terms, please refrain from using our website or purchasing our products.1. Acceptance of TermsBy accessing this website or placing an order, you confirm that you are at least 18 years old (or have the consent of a parent or legal guardian if between 16 and 18) and that you have read, understood, and agreed to these Terms and our Privacy Policy.If you are using our website on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.2. Description of ServicesOREA is an ecommerce skincare brand that sells OREA Night Cream and related skincare products directly to customers through our website. Our services include: Online product listings and purchasing, Order processing, payment, and shipping, Customer support relating to orders, products, and returns, Educational content relating to our products and their use, Newsletter and marketing communications (where opted in). We reserve the right to modify, suspend, or discontinue any aspect of our website or product offering at any time without prior notice.3. Orders and PricingPlacing an order: When you place an order through our website, you are making an offer to purchase the selected product(s) at the listed price. We reserve the right to accept or decline any order at our discretion.Order confirmation: You will receive an email confirming your order once it has been placed.Pricing: All prices listed on our website are in Australian Dollars (AUD) unless otherwise stated, and are subject to change without prior notice.Errors: In the event of a pricing or listing error, we reserve the right to cancel any affected orders and issue a full refund.4. Payment ProcessingWe accept payment via the methods displayed at checkout. All payments are processed through secure, PCI-compliant third-party payment processors. OREA does not store your full payment card details on our servers. Payment is required in full at the time of placing your order.5. ShippingWe aim to process and ship orders within the timeframe stated on our website. Shipping times are estimates only. It is your responsibility to provide an accurate and complete shipping address. OREA is not responsible for orders that are delayed, lost, or misdelivered due to incorrect address information.6. Returns and RefundsWe want you to be happy with your OREA Night Cream. Our approach to returns and refunds is detailed in our Refund Policy, which forms part of these Terms. Nothing in these Terms excludes your rights under the Australian Consumer Law.7. Product DisclaimerOREA Night Cream is a cosmetic skincare product. It is not intended to diagnose, treat, cure, or prevent any medical condition or disease. Results may vary from person to person. Always perform a patch test before first use and discontinue use if irritation occurs.8. Intellectual PropertyAll content on this website is the exclusive property of OREA or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce or distribute any content without our prior written consent.9. Disclaimer of WarrantiesOur website and products are provided "as is" without warranties of any kind, except as required by the Australian Consumer Law.10. Limitation of LiabilityTo the maximum extent permitted by applicable law, OREA shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product that gave rise to the claim.11. Governing Law and JurisdictionThese Terms shall be governed by the laws of Australia. Any disputes shall be resolved exclusively in the courts of Australia.12. Changes to These TermsWe may revise these Terms from time to time. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.20. Contact UsIf you have any questions about these Terms of Service, please contact us at: support@orea.store
Thank you for choosing OREA as part of your nightly skincare ritual.